Legal info
www.jcpuniverse.com. is a web portal owned by:
ONIRO Group S.r.l.
Via Montesolaro 14/b, 22063 Cantù (CO), Italy
Tel. +39 031 70757
Fax +39 031 711540
E-mail info@onirogroup.it
Certified email onirogroup@legalmail.it
Tax ID/VAT Reg. No. IT02729710133 | Share Capital € 500,000.00 fully paid up | Reg. of Companies of Como No. 02729710133 | R.E.A. Como Chamber of Commerce No. 276134
Customer Service
Tel.: +39 031 70757
Fax: +39 031 711540
Email: sales@jcpuniverse.com
Our customer service is available from Mon-Fri 9:00 am - 1:00 pm / 2:00 pm - 6:00 pm (weekdays only).
Below is a list of public holidays in Italy: 1 and 6 January; 25 April; Easter Monday; 1 May; 2 June; 15 August; 1 November; 8, 25 and 26 December.
Dispute resolution
Further to Regulation (EU) No. 524/2013, in January 2016, the European Commission activated a platform to help consumers and merchants resolve disputes arising from online purchases. The Online Dispute Resolution (ODR) platform is a one-stop platform where EU consumers and merchants can resolve out-of-court disputes arising from online purchases made in their home country or abroad.
For full details and to file a complaint through the ODR platform, click on https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=IT